Shipping policy

Shipping Policy

Effective Date: July 24, 2026

Thank you for shopping with Zavyn. We are committed to delivering your order safely and on time. Please read our Shipping Policy before placing your order.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation once your order has been successfully placed.

2. Delivery Time

Estimated delivery times within Pakistan are:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to courier services, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are calculated and displayed at checkout, unless free shipping is offered as part of a promotion.

  • Any free shipping offers are subject to the terms and conditions of the promotion.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) in eligible locations across Pakistan. Our team may contact you to verify your order before dispatch.

5. Order Tracking

Once your order has been shipped, you will receive tracking information (where available) so you can monitor your shipment.

6. Incorrect Address

Please ensure your shipping address and contact details are accurate. Zavyn is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Courier service issues

  • Public holidays

  • Severe weather conditions

  • Natural disasters or other events beyond our control

We appreciate your patience in such situations.

8. Damaged or Missing Items

If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We will investigate and resolve the issue as quickly as possible.

9. Contact Us

If you have any questions regarding shipping or your order status, please contact us through the contact information provided on our website.

Thank you for choosing Zavyn. We appreciate your trust and look forward to serving you.